Your managers will love this dashboard feature! IT Pro Dashboard’s Daily View displays critical operational details in real-time including your IT staff’s utilization, availability, and location; summary of in-progress and processed tickets; up-to-the-minute billable hours; and much more.IT Pro Dashboard™ has many features to help you improve the operational efficiency of your business. It is an integrated suite of business management tools that help streamline your operations, reduce time spent on administrative work, and lets you spend your valuable time with your customers.
It also has sophisticated time and ticket management features to effectively track the location and time of all your employees working at customer locations. This allows you to manage your resources, expand or reduce staff as needed, and accurately bill clients for the time your staff spends on their account. Client “request for service” emails are even automatically converted to service tickets to streamline operations.
Using IT Pro Dashboard™, it’s easy to manage all aspects of workflow, billing, and resources from one simple dashboard. You can easily identify which clients are taking up the most time, and which employees work the fastest on any given project or issue. By increasing efficiency, you will quickly see higher profits.
